We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived on 21/03/19, in excellent condition, am satisfied with the product, the delivery is TBM service, thanks, awaiting the other requests made
Is very good.
As seen in the images. Excellent
Glasses are very good, the quality is super not even I expected a full set, a cloth, a soft cover and a good windowsill. We have similar glasses cheaper than 2 k can not buy. Packed in two hard boxes soundly. I recommend. Very well sit, comfortable, do not distort and the eyes do not get tired.
High quality. Wide face glasses
Top of the sell, the sunglasses is within 8 days within Super fast
I order the second. All ok.
Very nice super product do not regret.
Fast shipping. Good packing. Took in the set. Everything is worth its money. As you can see, i'll write later.
Excellent quality. There were delays in delivery because of customs. Box mixed but product intact.
Very cool glasses. Came for a couple of weeks before st. petersburg, the product is very cool packed, the kit is amazing-a good leather cover, a cloth for wiping, a cloth cover. Quality is cool, metal rim, glass is cool. Score 5. buy without hesitation.
Same as in the very nice photo
Speed kargo thanks
It's okay. Good quality.
The goods are packed well quality matches but the order was issued 5 days and the delivery is disgusting for 2 months you can walk to the place the goods were tracked badly.
They're perfect. Since there was no storage bag, he made up for it with some extra glasses. Very happy. Thank you very much.
Excellent product. Very good.
Excellent quality, very good like.
I took my package in the mail today. The packaging is excellent, although the usual box, and the glasses are wrapped in a puffy film. In the kit to the glasses there is a cloth for wiping, a plate for checking the polarization of lenses and a cover (a rag bag with strings). Outwardly and functionally the goods are good, but comparing with the old glasses ordered from another store on ali, seem flimsy and made of cheaper metal (about the frame). But still glasses for your price tag are very good, we are waiting for naked sunny days for the test
Great product enjoyed and indicate product and arrived very fast