SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses cool for such a price + case + gift unexpected, in general, i liked everything, i recommend!
Husband squeals with pleasure
The glasses are not delivered very quickly. Packing is excellent. Attached to the glasses is a case, a clothespin for attaching glasses in the car, a pouch for glasses, a cloth for wiping glasses, a test picture for authentication of polarization properties. The glasses are elegant and light, made well, i will check in the car with a bright sun-i will sign later. I recommend to buy.
Glasses are good. Comes with: glasses holder for cars, cloth, pouch, case. Seller thanks, delivery is fast.
Good quality, excellent price and fast delivery only 12 days thanks to the store and I recommend it 100 %
thanks
this model is awesome, it result better than pictures. The package need to be improved because it arrived in very bad conditions
Quality is excellent! The second time i take glasses from the store! I advise
As described, thanks
love it
They are very cool and i also send other gift
All good.Thanks for the gift, but unfortunately it came broken :)
It's nice to even take in your hands, not what to wear) everything is cool.
Super
Glasses happy, the store also put as a gift another glasses, although i do not need them, but still nice, complete so de 2 napkins and a cover.
Arrived sooner than I thought it would. I can't say how it feels because it's not for me. But the item is exactly as described.
Product packed very well no negativity came in two weeks given for two months and they sent a gift in one glasses thank merry's brand glasses Company
Excellent as usual and postage to UK now much quicker
These are the best glasses for driving. It doesn't matter what time of year. They are great for the sun and for the snow. They fit well and are of excellent quality. I have reordered 3 more pairs for myself and my friends. They make great gifts. They come in a nice holder and cleaning cloth.
I am most pleased with this store among the stores I bought glasses so far. The products only arrived in Istanbul in 11 days.
% accurate with the description
high quality product...recommended store
awesome . great quality. thanks for the extra glasses. im buiyng more right now. fast shipping. thank you
Perfect and thank you for the gift ^
As always perfwct product and very fast delivery. With stow away boxes and cleaning cloth.
Everything came within two weeks, thank you very much to the store for a small gift.
The goods I received today correspond to the store's description. Glasses and case are in very good quality. The seller even packed a gift in the form of glasses suitable for sporting activities. I am very satisfied.
Good fast service