SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome, good fit, perfect for driving. Came with storage box and cleaning cloth. Happy with the purchase. Recommended.
Thank you very much to the store! Packing class, glasses too
Super glasses. Super store.
Perfect, quality excellent.
Its a nice sunglass as expected. Delivered in time. I suggest to every one to buy this product. Thank you so much.
All super
SUPER. 5+++++
Great glasses. Very high quality look and collected. A beautiful box and a case for glasses-perfect for a gift. Shame will not be accurate. Interesting and unusual additional fastening in the area of joining the pipes-slightly expands when opening. Very convenient
The glasses came, everything is neatly packed. Quality is super. Sent quickly. My husband took for a car ride, says very well that there are no glare. You can safely buy. The frame is suitable for a woman who loves this form. Good shopping for you.
OK
Delivery to ukraine 12 days to ukrpost office, and this is the fastest delivery of all my orders. Points for their price liked the package, see the photo below. I recommend the store and the product.
very fast delivery. awesome quality. well worth for the price. Recommended
Good
Samsung harness okey
Like glasses, thank you
very nice
Very nice Sunglasses fast post approx 2 weeks to AUS
Suprisingly well fitted, comfortable to wear and solid in touch. Store service was very nice, only problem occured at my post office but not as a fault of the store ( poczta polska ssysa :/ ). I definitely recomend trying those out guys ;)
nice sun glases 5 stars
Well done, quickly and in accordance with the order!
excellent sunglasses really protects your eyes frok sunlight....a very good buy...highly reccomended thanks
Very stylish, really polarized, i liked, special thanks for the gift, fastening for glasses in the car
Good product well-received.
Very good.
The holder for glasses included in the kit is dismantled (
bom
The item came on time and as it was described
Excellent price and quality of the product store very attentive and kind
Good quality I recommend 5 *****
nice product and fast delivery
thak u