SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses are very good, i recommend.
The glasses are super stylish, everything is very neatly packed, the store put the bracelet as a gift, the quality is on top. everything came very quickly. Thank you to the seller, i highly recommend it to you.
Glasses very nice, black color,. They would be troszkę smaller since I slim face but and so I am very satisfied. Glasses futeralik and cleaning cloth included. ️
super!
Glasses are good. Thank you. All as in the description
Very good. You can tell the difference in brightness to the sun.
Came within a month to surgut. My wife ordered herself, i have not yet seen, for such money you can wear a season. the store is well done. i advise, if i liked the glasses.
Good glasses, quality. In the kit were another glasses, a cover and a cloth for wiping the glasses. Fit on a narrow face
The order is satisfied, only the delivery is very long, but not the store is to blame, but the post of my country. The glasses came neatly packed in a box, also comes with a pouch with a magnetic fastener, a napkin, a card to check polarization and a branded rubber band for the hand. Glasses look very nice on the face, such a shape will suit many, but you need to pay attention to the width of your face and the width of the glasses, some they can be large.
The glasses are good, but the visibility is slightly distorted...
Gavau per 14dienų, super, rekomenduoju...
Thanks :) very nice, elegant sunglasses! Fast delivery by Omniva.
beautiful
Thanks. All is ok.
Quality is good
Unique and recommended
Modelis labai grazus, kokybe tikrai Verta 10 euru, deklas minkstas, odinis, rekomenduoju! I Lietuva atkeliavo panasiai per menesi.
Glasses of excellent quality, to glasses attached I'm a cover and a wipe cloth. The store still put the bracelet as a gift, the seller is happy.
It's okay. With the store did not communicate. The parcel came in a month. The parcel was taken in meest express. The glasses are not bad, but as for me, they are very straight, apparently fashionable now so... and even as they wrote below. On the sides mirrors-not usual... glasses of medium size... came in a small cardboard box .... in general, i liked everything, i will wear...)) thanks to the seller)
Ochilata sa super, many good quality. A lot of delivery⭐
Quality, packaging, delivery time-everything is just super!!!! Very satisfied!!!
Really nice and good quality. UV protection and polarized. Also love the free pair I received, which aren't polarized, but still really nice.
Superfast delivery. Owner is happy. Thank you. Recomended.
Great glasses! And cheholchiki. And as a gift bracelets! Thank you!!
Fast delivery
Very good quality. i'm very happy. very fast delivery
Everything is fine, thank you, the order is happy.
I ordered some glasses. And came two copies and a cover. Quality is good.
Glasses cool! I bought at a discount for 542 rubles. The store put as a gift more mirror glasses, very nice)) delivery to the moscow region is not very fast, almost 1,5 months, but in time laid, so the seller recommend!
Good glasses. I liked it. Just note that they are straight, i'm used to a little curved. As a gift, the store sent one more glasses. Thank you)
Glasses are cool!
Fully corresponds to the description. Quality is good. Delivered quickly.
The glasses are quality and beautiful, came in a box together with a cover, a wipe cloth and a card with a polarization test. Condition is excellent, delivery is fast!) On my small face are too big, but i will still wear it. Thank you very much!