SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the dress, it came quickly enough for a month. Packed well, store recommend. I ordered the size s m-since the other was not, yes, a little bit more, but it's not critical. You can combine with many things, and it looks very good. To the body is nice, fatin is decently lying!))
I liked everything
I liked it! Dress super! To all who recommended it-thank you very much! Thank you, girls for the reviews and photos! At a height of 174 a little too high waist, the dress is just below the knee, and the mesh below the dress is 10 cm. I took on og95, from 80, about 100, weight 70 kg, not in the guise, looks good, the color is chic, not bright red. I recommend!
The size is excellent, and in general everything is fine!
Sundress super! I liked it very much, and perfectly approached the very pregnant tummy)))
Great dress. I order already the third. Delivery fast and cheaper nowhere found
Platice fire! At 48r-r with the breast 3r-ra, then what you need :) it came quickly, with the store did not communicate.
Great dress! Everything came quickly! Quality is good! Size one, all fit!
I wear 46-48. the threads do not stick out, the straps are not twisted (as they wrote here).
Good quality, i advise, fast delivery. took on pregnancy 6 months and on the daily. Time, well suited and i will continue to wear, i think to order more.
superinė!!!
The dress is happy, but the fabric shines a little.
Super platice)))))
Very very nice and good
super nice, good quality!
Quality is good. Synthetics, but pleasant to the body. Delivery to moscow in 12 days. Seller recommend
Quality is good, the order came quickly, for 2 weeks. In st. petersburg. At 48 rr sat well
At 46 size and height of 167-m the village is good. Chest 88 cm. The waist is too high, and it hurts to make pregnant .. One layer of tulle. One in one as in the photo
That's the second. It came in two weeks. I'm surprised. Thank you very much!
Excellent
Everything is fine, it came very quickly, i order the third dress
Size in size, very pleasant to the body, material. Thin, summer version
I like it, i like it, i recommend
Good dress, summer can wear
The order is completely satisfied. All as in the photo. The material is good, pleasant to the touch. I wear with a t-shirt. Thank you store
Very nice dress
Dress received. It's just supperic. With the store communicated, very good seller. Thank You
The dress is excellent! I will order another color. The edges are all smooth, sits well, the waist can be adjusted. And in general a very successful style. I recommend to buy :-) it came very quickly less than two weeks.
Came pretty fast
very beautiful dress
All as in the description and as in the reviews. Slightly too big, but beautiful. 170, 86-68-95