SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very accurate good quality
It was ok
cannot believe the quality... I'm going to order more now..
Received, satisfied, ordered s, for size 48-50, the seams are good, the buttons are sewn well. But next time i will order the size xl, and this size tightly sits i like like it on the chest, but the sleeves are slightly short
Fabric very good
Nice quality
It looka nice at first glance, and it was cold to the touch when I put it on. First impression is, I love the fabric, and its appearance. Very fast shipping as well!
The goods were not delivered! Refund in full!
ok
The colors are very well defined, the size is perfect, you have to plan it, but otherwise it's perfect.
Size and think a little big shows.
Thank you very much for the product, excellent material, I really recommend the supplier and the product, I arrived on time. I will buy more, I hope to have it in all colors. Thank you.
It’s not the best cotton in the world but fine.
Lovely
Thank you
Thank you cool
Nice very nice
Item came very fast and in good condition. Thank you.
Just like in the pictures
Quality is good. A bit too big.
It is good Quality. great product... thank you
Perfect shoulders, a little wide and a little long sleeve not too long. The pocket is glue but the shirt looks good quality.
All okkk
All okkkk
The size is full l, not small. Who orders more than his size will be large. Quality is good. The material is inexpensive, but for your money a great option!
very good.
Super
Very good quality very nice my dear
Quality is good. Confuses only the pronounced smell and so, the store has a good product. Already bought two shirts
Received very quickly as presented and without defect
The shirt came. Quality is good. But because. There was no size ruler on p170 weight 62 ordered s was large by about size. Обидно.