We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
5 Stars (11)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Oct 2017 03:32
backpack-received. thank you so much store!
16 Oct 2017 09:36
Kenya favors thank you
16 Oct 2017 05:17
Came quickly. all seams are flat, threads do not stick out. but thought it would be more for the money. Red price of 800 rubles.
16 Oct 2017 05:15
Really liked the bag!
15 Oct 2017 13:10
Ordered on August 28 received today 15. Kaliningrad. Bag is great, roomy. minus-the straps are not on the carbine
15 Oct 2017 10:06
Arrived in about 20 days in principle quickly. product quality is good, there are small flaws such as protruding threads, but it's easy to fix, stitched all seems good. bag such as in the description, without pitfalls, I am happy with purchase I can safely advise.
15 Oct 2017 06:21
Ordered black enlarged size is measured as could (empty measure difficult), 44х32х22 happened, close to description so I think when inflated to be honest specified, many ties and rings 4: external small pocket basic 2 small inside zipper and velcro Special stocks have not noticed, stitched all confident complete an additional shoulder strap to be worn as a bag
14 Oct 2017 23:46
Bag a great backpack multifunctional only upset to Novokuznetsk posting was 56 days as well as recommend the purchase
13 Oct 2017 19:05
Good product. Shipping fast.
13 Oct 2017 10:57
Quality is quite good, for training everything fits. ochen long used model smaller convenient all (sports a little ride, work). did not like at a great model no carabiner straps рюкзока, without them less convenient.
13 Oct 2017 06:46
Delivery approx 4 weeks. Bag like quality. a lot of the strap, wearing options, the ability to make longer bought a large. and it is big, real will books spets. clothes and a whole bunch. the side adjacent to the back has a tight pocket almost the entire length of the bag. locks are not flimsy. deep blue color, nice. in general satisfied. son liked.
12 Oct 2017 13:56
Bag is great. nice design quality seams-everything fits the description. a nice bonus-fast delivery (less than three weeks. s store pleasure to work.
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