SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leggings ordered 05/03, have reached 20/03. I received my SMSem number impart and mogłam track your parcel in my country. Kosztowały $26,61. Unfortunately no tags. More information after upraniu and przymierzeniu.
Super, 2xl my size 54 size Approached perfectly, do not shine moderately dense. I'll order one more.
To big
I ordered before that here (other colors) and everything was good. this time the size was confused. in general, the goods are good, and the store is honest.
Very good quality. The material stretches.
Unfortunately came more than expected Although took the smallest size
Leggings came up perfectly) the quality is very good)
Like it!
Good quality and look
As announced, store recommended!
Wonderful leggings, but a little more, on the hips 96 cm s most.
Exactly as shown in the picture and thanks to the previous reviews I have the good size can order! I have the size S and fits well.
Leggings chic! Shipping fast! The quality is excellent, the seams do not stick out, there is no smell. The body is pleasant. On the growth of 166 not short) but was mistaken with the size (s turned out to be large in the waist and legs) and i'm not thin, in the body. Most likely malomerki, take a smaller size. And so everything is fine)!!
Good quality, pleasant to the body. Bigger, you need to take a smaller size.
I like it very much. Fits perfectly, comfy material. I recommend.
Sent the order immediately, november 26. Came on december 22. I wrote m, for my 46th size came up. I checked all the seams, in one place i saw a protruding thread, but it's not critical. In general, the goods are satisfied.
Materiál is perfect!! :) but you have to order smaller size as you are.
Delivery is very fast. Leggings liked. Took the size m, it was necessary to size smaller. Although i wear m. Thin. But they look good. Thank you very much. Funny panties. I'll post the photo later.
Cute but shiny fabric, it's thick and i think it's not transparent
On height 169 cm, not short. Quality is good, thanks came very quickly