SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One month in transit. Goods delivered without damage. The size is great, the material is great, the quality of processing is great. I recommend the store. Aditional feedback after third laundring.
The parcel was exactly a month. The delivery time is satisfied. The store is sociable and polite. The most purchase is satisfied. With my height of 176 and weight of 76 kg, i ordered xl, i myself wear l. when opening the parcel began to worry that there will be a small one. But i was in vain, everything came perfectly. But if you still do not like to be tight, you can order two sizes larger than your usual size. The material is quite dense. Stitched very high quality. The goods are factory. I bought at a discount of 50%. How to test on the street, write a review. I recommend the seller and the product itself.
Product received on time and in good condition 5/5
size L perfect, 1,72m, 70kg good quality
Great product! I'm. 1m83 and 70kgs. XL fits like a glove. Very warm during running in the winter. Recommended product and store.
186cm 95kg OK size 3XL
Great suit. Warm, soft. With an increase of 176 and a weight of 86 kg is slightly too big, but in general the norms. Happy.
5 stars! 178-80 tights just right. The top is not in the cover, but i just like it. Sweated, excellent clothes for cycling and running. 100% recommend!! The store is well done!)
Velikost ASIA M. EU velikost S
It took a very long time, it's because of the mail. The size is small, but stretches. Warm, really warm. Comfortable insert in the armpits, so as not to sweat.
3 weeks delivery. second order. great for price
Cool kit! I bought myself a couple more, awesome clothes for training. Stretches, on my 48-50r dresses easily, which i really like. Previously took 2xl, it seemed cramped ..) 5 stars, i recommend!
Take a second time. A year and a half of use-the flight is normal.
It was like a set, the fabric is good to pull, the beach and reception to the shkiri. Definitely raju kupuvati!!! Yedine for the store!!!!!
Product almost perfect. The only thing that I wanted, and there is no, is a lanyard in life over all'elastico of which is already corredato the pant. But it is a Mia idea why others pants I have it. For the size I that I a L, for safety I ordered a XL, and I have done well because I dresses perfectly. The shipment was very fast, I didn't think it arrived so fast. Much thanks to the store. Definitely ricomprerò, worth it.
Good quality firmware. Well fits the body. There is a light fleece-in a small plus on the street will be good, but in minus weather (and especially with the wind)-you need an additional layer. Need a windstopper on top!
The product surprisingly fit in size, i wear up l and the bottom is usually 32 jeans. The apartment is insanely hot, as in the cold i will go out to run off. In general for such money is a gift)
The quality is good, the seams are stitched well, the threads do not stick out. Inside fleece, soft and warm)) under the arms and on the waist mesh. At its 183 cm and 80 kg 2xl sat perfectly.
they're perfect. very warm and comfortable.
Pleasant to the touch. There is a small fleece. Pompim rule 3 layers of clothing. 1 thermal underwear, 2 fleece, 3 membranes. To wear thermal underwear and membrane without fleece do not advise for over time freeze.
great quality. pants is a little bit long but ok
Very Good Product
Super!
We ordered 10.11.2018.-received 04.12.2018 in latvia. the costume liked-as in the photo and the quality was pleasant. the store sociable. thanks to the seller :-)
Arrived fast, very happy, looks good fabric and fits the body well, up to the ankles and wrists, well long arms and legs and warm, cm, 73 kilos size l
A little big for Guy 178/84 better by was size L. But the quality very good, welcome to touch.
Very fast delivery
The size is good, just to the body for 1m65 67kg. not tested for heat
I buy a second time. Excellent thermal underwear for sports. Microfleece-breathes and removes moisture, ideally when running. But do not wait that it itself will warm you, it simply keeps its own heat well, unlike wool, which has a warming effect. On the lean guy 1.8 m and 72 kg xl asia-perfect
With my 167, 70 kg size m is excellent. Tightly sits on the body does not hang out. Quality, pleasant to the body.
I am very satisfied with the sport suite quality. It is truly build for coldest weather. I always choose M size but I decided to go for size L and that was my mistake. All around is great even when I chose the bigger size. Thanks to the store.
Good quality and very pleasant internal lining. Ordered Chinese size XL, I am normally UK size M borderline L and it proved to be good fit.
Good product and fast shipping
Excellent quality, i advise. I liked it very much, it came perfectly.
Excellent quality of thermal underwear. The height of 182 and weight of 95 kg. Came up clearly. I recommend!