SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived early. Great quality for that price. I can really reacomend it!
ok
Arrived in two weeks, the bag is cool! All as in the photo
Cool bag for this money!
As showed ! Comme sur l’image ! Petit problème avec le zip mais sinon tout est parfait. A little problem with the zip but otherwise it’s perfect!
great
Very pretty handbag description compatible with photo recommend store
Delivery 3 weeks. It's okay.
I liked the bag, it was sent and delivered very quickly, there is a slight smell, but it will fade, it was packed well, it is flat, then going into bulk, so that during transportation it does not crumple. You can of course say something about the quality, but for 700 rubles it is beautiful
super
All super!!! Very like!!! Color generally bomb)))
The bag is good, my wife liked it. Sewn in places is not very, but at such a price you can forgive. I recommend.
Really nice bag! Recommend this product.
Great! Quality is good, i will wear in summer
A good handbag but hits .... Long goes...
It was 3 weeks. Super quality! All as in the description. A little less than i thought, but it suits me.
All as in the description. Odorless, roomy and complete with 2 handles one black second color. For such money just a chic bag
Just super, as in the photo) the quality for such a price is good, convenient to use, the size is just right, i advise everyone) thanks to the store)
nice
Good bag. Roomy. Well done
Great bag bucket bag!
Simpotichnaya handbag, quality is good, thanks to the store)
Quality is good!
Handbag is excellent, looks very cool. Inside there is no lining. Delivery is pretty fast. I recommend the store and the store!
The bag is quite roomy. Looks very pretty. In addition to the colored belt there is a long belt and a small cosmetic bag.
En you're the second i buy. As always serious store, effient and fast delivery!
Product picture is blue dot is bright color day actually he just gray rea. Bucket bag one wants what is cheaper seems well mountain bike.
Good Quality I love it
Great!!! In all senses
The bag is very cool, the color is as in the photo, the purchase is happy, i recommend.
A good bag, quality, only ties quickly get bored.
Got a purse. Original. The seams are even. I advise you.
Really nice bag!! It smelled the first day but after a day outside it’s already ok.
High quality, fast delivery
Everything perfect
The bag went less than a month, the quality is good, well packed, it was nice that everything is so neat. Very satisfied, everything is fine!
I love the bag, I like the design and quality, the shipping is fast, thank you very much
Hot! Very well packaged. Small Protective Bag. Looks good quality. Received very quickly.
Everything came perfect, i loved it
The order came very quickly, within 13 days, the quality is very satisfied, the goods correspond to the description, the bag is very satisfied, i advise everyone, will not regret
Matches the photo. Fast shipping!
In ukraine for a month came. Packaging is somewhat... the quality of the goods from 5 to 4 rku solid. Slightly different than in the photo but the store thanks!
Hello fast delivery earlier than expected! I am very satisfied with the products really good quality they are beautiful I would not hesitate to reorder thanks to the store for her seriousness a very satisfied customer
17th March i ordered this bag. Bag is arrived 30th March. Very quick delivery. I am very satisfied. Polecam
Super
Excellent product! Same as description
nice
I like it
Bag as in the picture. came for 3 weeks. i recommend the store.
Shipping very fast. Iets very nice!! Thanks you store