We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
17 Oct 2017 06:12
beautiful bag quality is not chain порвалась immediately, but over all normal such price
12 Oct 2017 01:20
Very fast shipping and lovely materia my love it so much. Thank you
10 Oct 2017 23:30
very beautiful excellent وخامتها
9 Oct 2017 20:37
9 Oct 2017 00:36
The bag is very beautiful, met my expectations. as I have not used, still do not know if the material is resistant. came in a month, I was not taxed and the vendendor was very attentive regarding my doubts.
9 Oct 2017 00:31
9 Oct 2017 00:30
Nice quality and design as shown in pics. Cooperative and honest store, totally recommended. Thankyou seller
9 Oct 2017 00:26
I loved the excellent quality product just took a while to arrive, but I'm happy mto excellent quality store obg
9 Oct 2017 00:24
Very nice BAG, elcolor Is a poco LOW compared to the photo, But still This beautiful and the quality Is good and the Price just if you Purchase and the supplier respond had doubts when in RELATIONSHIP when came the figment very friendly
9 Oct 2017 00:24
very nice bag :)
9 Oct 2017 00:22
Good figment and good store
9 Oct 2017 00:21
9 Oct 2017 00:20
like bag, small requires rework with but it is like to, and i need this bag has been specifically, пошита good, look better than the picture, such price for more oh, uniquely store recommend
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