SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped by standard International Mail, ePacket, USPS or EMS depending on the weight, size of the product and country where the package is to be shipped..
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superstylez Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://superstylez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good!
Vandaag binnen,Nice,i like iT
Super! I will order another light for the summer!
Perfect. Shipment arrived after 2 weeks. All OK!!! Recommend
Sfor, the bag corresponds to the photo
Beutifull bags! Thanks
A very lovely bag ..... l like it .... Thank u
Zamovila 16.02 otrimala 9.03 to finish the schvidko, track reviews. The bag did not come in, it smells. Thanks!
Thank you all super satisfied, i recommend
good product
The bag is very pleased, the quality is good. I advise this store!
As the picture, packed very good. It's fast
bellissima
Good quality product. 100% same as description.
Thank you very much, lovely handbag corresponds to the description, the product was tracked, the store recommend to everyone
Ok
Mega fast shipping, handbag beautiful!!!
very nice
In chisinau with the lochka came quickly-in 23 days taking into account the chinese new year. Packed in a normal bag, inside two protective bags, the rivet from the bag was closed the film, so as not to be scratched during transportation. Inside the bag were inflated bags-keeping in shape, so as not to be wrinkled. There is a small smell, but it will fade, a couple of small scratches, but not much noticeable, inside a small side pocket. The order is satisfied. I recommend a budget small handbag for a phone, a purse and a couple of small things. Thank you store!
The bag looked great and packaging was excellent.
It came for 11-12 days in yekaterinburg, the bag is excellent
For such a price did not expect a miracle at all, the handbag is quite good enough of course not for a long time, but if you do not yuzat every day, and apply somewhere on the way out then will go. Came quickly epacet.
The order came quickly, as the quality corresponds to the price, the handbag is tiny
Thank you very much! nothing crumpled all in excellent condition! Seller recommend!
This bag is very cute, small and well made. I was surprised by how quickly I received my purchase.
OK
Very nice bag, but small defects. See in picture.
good
Handbag came in time, meets all my expectations-quite strong, smooth seams. Packed in two packages, inside two bags with air, so that the form during transportation did not lose). The size is small, on the bottom of the clutch, but i need this. In general, the bag is cool!))
Small
Very beautiful.
Cool
Klasnaia
The bag is great. Very high quality. Thanks to the store. Recommendation
The bag is cool, i recommend.
Quality is super. A little smaller in size than expected, but these are only my expectations. Came quickly. Thank you)))
Handbag great! Identical as the picture, high somehow workmanship. Only minus it such that feel than her very bad smell, what often happens in case for leather products. Shipping also rapid, has come to Poland after 2 weeks. Recommend!
I order such a handbag for the second time. Very convenient (small, but interferes with everything you need-phone, keys, documents, money) and stylish. With it-always hands free)
The bag is a little smaller than expected, but very cute. Well packed, came quickly. Color as picture.
In real life, she is sooo small. Its money is worth, somewhere glue, somewhere the seams are not even. Came within a month.
Beauty!
Excellent quality, quick delivery.
Excellent bag, super fast shipping. In this store i buy not the first time. Seller recommend.
I didn't. Received my order while I ordered since November. What's the matter
Super i'm happy
Is very cute. Dotarło to Poland also very fast in week. Warmly recommend goods and sprzedawce.
I received a good order. Delivery is also fast and the products are very satisfactory. I will order it again next time. Thank.
The bag is just chic!
Вроде норм
Super bag! Small, but sympathetic! Came for 2 weeks in chelyabinsk! I'm happy)